Informativa sulle spedizioni

Shipping Policy
Welcome to The Snow Crystal. We want to make your shopping experience as smooth and transparent as possible. Please review our shipping practices below to understand how your orders are processed, fulfilled, and delivered.
🚚 Fulfillment & Delivery Partners
  • Affiliated Logistics: The Snow Crystal does not directly ship or deliver products from our own facility.
  • Third-Party Partners: We work closely with trusted international and local delivery networks to fulfill your orders.
  • Tracking Updates: Once our partners dispatch your order, you will receive a tracking link via email.
⚠️ Import Duties & Taxes Notice
  • Tax-Inclusive Variance: Please note that some items in our store are not tax-inclusive at the time of checkout.
  • Customs Clearance: Depending on your location, your order may be subject to local import taxes, customs duties, or brokerage fees.
  • Customer Responsibility: All import duties and related fees are determined by your country's customs agency and must be paid by the customer upon customs clearance.
  • Delivery Delays: The Snow Crystal is not responsible for any shipping delays caused by customs processing times in your country.
📦 Order Processing & Tracking
  • Handling Time: Orders are processed and passed to our delivery partners within 1–3 business days.
  • Multiple Shipments: Items ordered together may occasionally arrive in separate packages if they are sourced from different partner hubs.
  • Delivery Timeline :  Products that are imported from other countries can take 10 - 15 working days to process delivery fulfillment , depending on delivery partner. Tracking ID or Link will be sent via Email.